Privacy Policy

Last updated: 11 August 2025

Lionheart Group (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website lionheart-group.co.uk.

1. Information We Collect

When you contact us through our website, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Message content

We collect this information only when you voluntarily submit it via our enquiry form.

2. How We Use Your Information

We will only use your personal information for the purposes for which it was provided, specifically:

  • To respond to your enquiry

  • To provide you with information about our services, if requested

We do not use your information for marketing purposes without your explicit consent.

3. Legal Basis for Processing

We process your personal information under the following lawful bases as defined by UK GDPR:

  • Legitimate interest – to respond to enquiries and provide requested information

  • Consent – where you have explicitly agreed for us to contact you for additional purposes

4. How We Store Your Information

Your personal information is stored securely and is only accessible to authorised personnel. We will retain your information only for as long as necessary to fulfil the purpose for which it was collected, after which it will be securely deleted.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data if required to do so by law or if necessary to protect our rights or comply with legal obligations.

6. Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of any inaccuracies in your personal data

  • Request deletion of your personal information

  • Withdraw consent (where applicable)

  • Object to or restrict processing in certain circumstances

To exercise these rights, please contact us at rm@lionheart-group.co.uk.

7. Cookies

Our website may use cookies to improve your browsing experience. You can manage cookies through your browser settings.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of these third-party sites.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: rm@lionheart-group.co.uk
Website: lionheart-group.co.uk